Payment, Rebooking, Cancellation, ...
Payment 20% immediately upon booking, the rest no later than 1 month before departure.
For rebookings (change of travel date or category) up to the 28th day before departure, we charge a processing fee of EUR 95,-- per booking. Later rebookings, if their implementation is possible at all, can only be made after withdrawal from the travel contract under the stated conditions and simultaneous new registration.
If you withdraw from the booked trip, a cancellation must be received by us immediately.
- We charge a handling fee of 20% of the total price per person for a cancellation up to the 28th day before the start of the trip.
- In case of cancellation between the 27th and the 8th day before departure, we charge a cancellation fee of 60% of the total price per person.
- In case of cancellation from the 7th day before the start of the trip, we charge 90% of the total price per person in cancellation fees.
- On the day of arrival or in case of no-show, no money will be refunded for services not used (e.g. also cancellation of the trip).
The day of arrival counts as the start of the trip.